Terms and conditions

1. Acceptance of Terms

By accessing and using the Little 2 Little website (“the Site”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the Site.

2. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images and product designs, is the property of Little 2 Little and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

3. Product Information

Little 2 Little strives to provide accurate and up-to-date product information. However, we do not guarantee the completeness or accuracy of this information. Product availability, colors and designs may vary, and we reserve the right to modify or discontinue products without notice.

4. Orders and Payments

a. By placing an order on our website, you confirm that all information provided is accurate and complete.

b. Little 2 Little reserves the right to refuse or cancel any order for any reason, including, but not limited to, product availability, pricing errors or suspected fraudulent activity.

c. Payment is required at the time of ordering, and all transactions are processed securely through secure payment systems including Visa, Mastercard and others.

5. Shipping and Delivery

a. Shipping costs and estimated delivery times are provided during the checkout process.

b. Little 2 Little is not responsible for delays in delivery due to unforeseen circumstances, such as weather conditions, customs issues or delays on the part of the carrier.

c. Customers are responsible for providing accurate shipping information. Little 2 Little is not responsible for items sent to incorrect addresses provided by the customer.

6. Returns and Exchanges

a. Little 2 Little accepts returns and exchanges within 30 days of delivery date.

b. Products must be returned in their original condition, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

7. Personalization

a. Little 2 Little offers customization services, and customers are responsible for providing accurate details during the customization process.

b. Personalized products are non-refundable unless there is a defect or error in the customization.

8. Privacy Policy

Our Privacy Policy details how we collect, use and protect your personal information. By using our Site, you agree to the terms of our Privacy Policy.

9. Applicable Law

These Terms and Conditions are governed and interpreted in accordance with the laws of Portugal. Any dispute arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts of Portugal.

10. Changes to the Terms

Little 2 Little reserves the right to modify or update these Terms and Conditions at any time. Please review this page periodically for changes.

11. Alternative Dispute Resolution In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution entity:

• National Center for Information and Arbitration of Consumer Conflicts (CNIACC)
• Lisbon Consumer Conflict Arbitration Center
• European Online Dispute Resolution Platform

12. Company Information

Company Name: Pedro Alexandre Gonçalves do Nascimento

VAT Number: 240570456

Address: Rua do Pé da Cruz, nº 14, 3º Esquerdo, 8500-642 Portimão

13. Complaint Book

To file a complaint, please use the Electronic Complaint Book.