Frequently Asked Questions (FAQ)

1. How do I place an order?

To place an order, just follow these simple steps:

• Browse the products in our online store.
• Select the desired item(s) and add to cart.
• Proceed to checkout by filling in the required information.
• Choose the payment method and complete your order.

2. What payment methods do you accept?

We accept a variety of payment methods, more specifically:

• Card (Visa, Mastercard)
• MBway
• Multibanco

3. How can I track my order?

Once your order has been shipped, we will send you an email with tracking information. You may use this information to track your order.

4. What is your return policy?

We accept returns within 30 days of the delivery date. Products must be in original condition. For more details, please see our Return Policy page.

5. How can I contact you?

You can contact us via our contact form on the “Contacts” page or send us a message directly via Whatsapp or Instagram. We are here to help!